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Junior Field Service Representative for SATCOM Terminal Installation


ARServices is seeking a Senior Field Service Representative for SATCOM Terminal Installation to join our team.  This professional will part a two-man team to provide professional and technical support for the installation of the O3b terminal in various locations around the world.  Deployments would for 10-14 days, with a 2-3-month advance notification of pending deployment.

Principal Duties 
Perform the installation of the O3b satellite terminal equipment, and ensure proper operation of the equipment. The tasks include at a minimum:

  • Unpacking, inventorying, and recording the model and serial number of the equipment
  • Physical assembly of the satellite terminal antenna, and connection to associated RF and modem equipment
  • Installing all signal and power cables
  • Ensuring all signal and power cables and connections are properly run and terminated
  • Ensuring the BUC, LNB and Modem are properly installed and operating
  • Ensuring the terminals are tracking the satellites
  • Activating and configuring the RF and modem equipment based on the line up message provided by SES GS
  • Connecting the modem to the customer equipment and ensuring proper operation over the satellite link
  • Performing end-to-end connectivity and IP BER test to confirm proper end-to-end connectivity with 100 (50 x 50) Mbps data throughput to the teleport
  • Installing, activating, and testing the BGAN terminal for remote management
  • Labeling connectors as specified by SES GS
  • Moving all packing material to a customer designated area 
  • All required test equipment and installation tools shall be provided by the Subcontractor
  • Support installation of the radomes 
  • At the end of each day, provide report to SES GS management and SES GS’ Network Operations Center on status of installation
  • Conduct a training course at the remote terminal location after the installation has been completed and before the Acceptance Test.  Training will cover the installation, activation, and O&M of the remote satellite earth station.  This course will be attended by Government technicians, field service engineers, instructors/trainers, and other technical support personnel.  There will be a maximum of eight (8) students.

Requirements

  • Must be a U.S citizen and hold a minimum of SECRET clearance 
  • Bachelor’s Degree in Engineering preferred. In lieu of a degree, qualified applicants must have 5 years of related experience. 
  • Minimum of two (2) years’ experience in support of installations, repair, troubleshooting or maintenance of communications electronic systems or equipment. 
  • Minimum two (2) years of experience with installing 2.4 m AvL or GDSatcom terminals

Desired Qualifications

  • GVF-CERT-SPB Basic Satcom Professional Certification
  • GVF-CERT-SPA Advanced Satcom Professional Certification

ARServices is an Equal Opportunity/Affirmative Action Employer committed to hiring and retaining a diverse workforce, including protected veterans and individuals with disabilities.

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